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It’s a guided tour in which the monument’s history is told in the first person. Professional actors bring to life characters who lived or worked there — kings, queens, coachmen, sailors — and lead the group through the spaces with historical accuracy, humour and plenty of interaction. The scripts are written by the founder of COOLture Tours and historian Felisa Pérez.

Every tour includes professional actors as your guides, the historical script of the tour and the entry ticket to the monument, where applicable. At the end there’s a quiz on the topics covered.

The recommended minimum age is shown on each tour’s page. Our tours are not suitable for children under 3. There’s no upper age limit — adults and children are equally captivated by the experience.

Tours open to the public run on fixed dates and may bring together different visitors. If you’d prefer an exclusive tour for your group — whatever its size — we can schedule a private session, provided the tour’s minimum fee is met. Contact us for a proposal.

It depends on the monument — some historic buildings have stairs or limited access. Let us know when booking if any participant has reduced mobility, so we can plan the route and use alternative access wherever the monument allows.

It depends on the tour:

• Tours open to the public — click Book on the tour’s page and you’ll be taken to the online ticket office, where you choose the date and buy your ticket.
• Tours at Parques de Sintra — bookings are made directly on the Parques de Sintra website, which you’ll be redirected to from the tour’s page.
• Schools, groups, companies and agencies — contact us for a proposal and to confirm availability.

That’s the only case in which we refund the amount paid. If you’re not satisfied with a tour open to the public, write to us at info@coolturetours.com and we’ll refund the full ticket price.

Contact us with the tour you’d like, the number of students and teachers, their school year and your preferred date. We’ll send you a proposal and confirm availability. We recommend booking at least 10 working days in advance.

Full payment is due up to 7 working days before the tour, by bank transfer or MB WAY. It is non-refundable in the event of cancellation or no-show by the group or by any student.

50% upon confirmation and the balance up to 7 working days before the tour. In the event of cancellation, the amount paid is not refunded.

Yes. We have a dedicated price list for agencies and tour operators, with tours in Portuguese and English. Ask us for our agency kit.